ajee Terms & Conditions — Rules for All Players

★ Key Terms at a Glance

The following summary highlights the most important rules that apply to every ajee account. This summary does not replace the full terms below — all players are expected to read the complete document.

1 Acceptance of Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("the Player") and ajee ("the Operator", "we", "us", "our"). These Terms govern your access to and use of the ajee platform, including all betting, casino, gaming, and related services accessible via the website at ajee.bet and any associated mobile-browser interface.

By creating an ajee account, accessing the platform, or placing any bet or wager, you confirm that you have read, understood, and agree to be bound by these Terms in their entirety, together with our Privacy Policy and Responsible Gaming Policy, each of which is incorporated into these Terms by reference. If you do not agree to these Terms, you must not use ajee.

2 Eligibility

To register and maintain an ajee account, you must meet all of the following eligibility requirements at all times:

• You must be at least 21 years of age. ajee is strictly an adult platform and does not permit access to any person under the age of 21, regardless of the legal gambling age in any jurisdiction.
• You must be a human individual acting on your own behalf and in your own name. Registering on behalf of another person, or permitting another person to use your account, is strictly prohibited.
• You must not be a current employee, contractor, director, officer, or agent of ajee or any of its affiliated companies, or an immediate family member of any such person.
• You must have full legal capacity to enter into a binding contract. If you are subject to any legal restriction that prevents you from entering into contracts, you are not eligible to register.
• You must not have a self-exclusion arrangement currently in force with ajee or any other gambling operator. If you have previously self-excluded, you must not attempt to re-register until the exclusion period has formally expired and you have contacted ajee support.

3 Account Registration and Security

Each player is permitted to hold only one ajee account. Registering more than one account — whether in the same name, a different name, or using a different contact number — is a material breach of these Terms and will result in all associated accounts being permanently closed, any bonuses voided, and any winnings forfeited where fraud is identified.

Registration Requirements

• You must provide a valid Bangladeshi mobile number as your primary contact. This number is used for account verification, password recovery, and security notifications. You must ensure this number remains active and accessible to you.
• You must choose a password of at least 8 characters that has not been used on any other platform. You are solely responsible for the security of your password. Do not share your password with any other person, including anyone claiming to represent ajee support.
• All information you provide at registration — including name, date of birth, address, and contact details — must be accurate and complete. Providing false information is grounds for immediate account closure and forfeiture of all balances.
• You must notify ajee promptly if any of your registered contact details change, in particular your mobile number. Failure to maintain accurate contact details may prevent you from completing identity verification or receiving security alerts.

Account Security Obligations

You are responsible for all activity that takes place under your ajee account, whether or not you authorised that activity. If you believe your account has been accessed without your authorisation, you must contact ajee support immediately. ajee is not liable for losses resulting from unauthorised access where you failed to take reasonable steps to protect your credentials, shared your password, or accessed the platform from a shared or public device without logging out.

4 Deposits and Withdrawals

All financial transactions on ajee are conducted in Bangladeshi Taka (BDT). Deposits and withdrawals are processed exclusively through payment methods approved and listed by ajee at the time of the transaction. ajee does not accept cash deposits, cryptocurrency, or third-party payments made in a name other than the registered account holder's name.

Deposit Rules

• The minimum deposit amount is ৳200. There is no maximum deposit limit set by ajee, though individual payment providers such as bKash and Nagad may impose their own transaction limits.
• Deposits must be made from a payment account registered in your own name. Deposits made from accounts registered in another person's name will be declined and returned to the originating account. Repeated attempts to deposit from third-party accounts may result in account review.
• ajee does not charge fees on deposits. Your payment provider may apply their own transfer fees, which are outside ajee's control. The amount credited to your ajee account balance will equal the amount received by ajee after any provider-side deduction.

Withdrawal Rules

• Withdrawals may only be made to a payment account registered in the same name as the ajee account. ajee will not process withdrawals to accounts held in a different name.
• Before any withdrawal is processed, ajee may require you to complete identity verification (KYC). This may include providing a copy of a valid national ID card, passport, or driving licence. Failure to complete KYC when requested will result in your withdrawal being placed on hold until verification is complete.
• The minimum withdrawal amount is ৳500. Withdrawal requests are typically processed within 30 minutes to 2 hours during normal operating hours. Processing times may be longer during public holidays, periods of high platform activity, or where additional verification is required.
• Winnings derived from bets placed with bonus funds are subject to the wagering requirement associated with that bonus before they can be withdrawn. The applicable wagering requirement is displayed at the time the bonus is claimed.

5 Bonuses and Promotions

ajee offers promotional bonuses to new and existing players from time to time, including welcome bonuses, reload bonuses, free spins, and cashback offers. All bonuses are subject to the following general conditions, in addition to any specific terms communicated at the time the offer is made:

• Each bonus offer may only be claimed once per player, per household, and per device. Attempting to claim the same offer multiple times through multiple accounts is considered bonus abuse.
• Unless stated otherwise, all bonuses carry a wagering requirement of at least 20x the bonus amount before withdrawal of bonus-derived winnings is permitted. The wagering requirement for each specific offer will be clearly displayed when you claim the offer.
• Bonuses expire if not used within the time window specified at the point of claim. Expired bonuses and any winnings derived from them will be removed from the account without notice.
• ajee reserves the right to withdraw any bonus offer at any time, change the terms of any active promotion with reasonable notice, or void a bonus where it was claimed in error, claimed in breach of these Terms, or where system faults or errors led to an unintended offer being made available.
• Bonuses and promotional offers are intended for recreational players only. ajee may exclude professional or high-volume players from promotional offers at its discretion where it determines that participation is not consistent with the promotional intent.

The welcome bonus available to new players at the time of registration is subject to the specific terms communicated during the registration process. The headline figure of up to ৳20,000 represents the maximum possible bonus and is subject to meeting minimum deposit and wagering requirement conditions as specified at the point of claim.

6 Betting and Gaming Rules

All bets and wagers placed on ajee are subject to the following general rules. Sport-specific and game-specific rules may also apply and are available within the relevant section of the platform.

• Once a bet is confirmed and accepted by the platform, it cannot be cancelled or amended by the player. It is the player's sole responsibility to check the details of each bet before confirming it.
• In the event of a technical fault, system error, or data feed failure that affects the integrity of a bet or game outcome, ajee reserves the right to void the affected bets and return stakes to the player. ajee's decision in such cases is final.
• Bets placed on cricket matches — including BPL, IPL, T20 internationals, and Test matches — are settled according to the official result declared by the relevant governing body (BCB, BCCI, ICC). In the event of a match being abandoned, suspended, or reduced in overs, settlement rules specific to each market type will apply.
• ajee reserves the right to limit the maximum bet amount on any market, any event, or for any individual account. Limits may be applied without prior notice and are at ajee's sole discretion.

7 Responsible Gaming

ajee is committed to providing a safe gaming environment. We offer the following responsible gaming tools to all account holders, which can be accessed through the account settings or by contacting support:

• Deposit limits: set a daily, weekly, or monthly maximum deposit amount to control your spending. Limits take effect immediately when reduced and after a 24-hour cooling period when increased.
• Session time limits: set a maximum duration for your gaming sessions. When the limit is reached, you will be automatically logged out.
• Cooling-off period: temporarily suspend your account for a defined period of between 24 hours and 6 weeks. During a cooling-off period your account cannot be used to place bets or access the casino.
• Self-exclusion: permanently close your account and request that ajee does not accept a new registration from you for a minimum period of 12 months. Self-exclusion requests are processed within 24 hours and cannot be reversed during the exclusion period.

8 Prohibited Conduct

The following conduct is strictly prohibited on ajee. Engaging in any of the activities listed below constitutes a material breach of these Terms and may result in immediate account suspension or permanent closure, forfeiture of balances, and referral to relevant authorities where applicable:

• Registering more than one account, or registering an account using false identity information or on behalf of another person.
• Depositing funds derived from criminal activity, using the platform to launder money, or structuring transactions to conceal the origin of funds.
• Exploiting software errors, glitches, or vulnerabilities to obtain an unfair advantage. Any winnings derived from a known software error must be reported to support and will be voided.
• Using automated software, bots, scripts, or any other artificial means to interact with the platform, place bets, or claim bonuses.
• Colluding with other players to manipulate game or betting outcomes, including chip dumping in poker or casino games, or coordinated betting to trigger bonus conditions.

9 Account Suspension and Termination

ajee may suspend or permanently close your account in the following circumstances:

• Where ajee has reasonable grounds to believe that your account has been involved in fraudulent activity, money laundering, bonus abuse, or any other prohibited conduct listed in Section 8 of these Terms.
• Where you have breached any provision of these Terms, our Privacy Policy, or our Responsible Gaming Policy, and the breach has not been remedied within a reasonable time after notification.
• Where you request voluntary closure of your account. If your account has a positive balance at the time of voluntary closure and there are no pending investigations, ajee will process a withdrawal of the available balance to your registered payment method within 5 business days.

10 Limitation of Liability

To the fullest extent permitted by applicable law, ajee's total aggregate liability to you in connection with your use of the platform — whether arising in contract, tort, negligence, or otherwise — shall not exceed the total value of deposits made by you in the 30 days immediately preceding the event giving rise to the claim. ajee is not liable for any indirect, consequential, special, or punitive damages, including but not limited to loss of profits, loss of data, or loss of opportunity.

ajee does not warrant that the platform will be available at all times without interruption. Scheduled maintenance, technical upgrades, and events outside ajee's reasonable control — including telecommunications failures, natural disasters, and third-party payment outages — may result in temporary unavailability. ajee will make reasonable efforts to notify users of planned downtime in advance where possible.

11 Amendments to These Terms

ajee reserves the right to amend, update, or replace these Terms at any time. Where a change materially affects your rights or obligations as a player, ajee will provide at least 7 days' advance notice by displaying a notice on the platform or by sending a notification to the contact details registered on your account. Your continued use of ajee after the effective date of any amendment constitutes your acceptance of the updated Terms. If you do not accept the amended Terms, you must close your account before the amendment takes effect. To request account closure, contact our support team at [email protected].

12 Contact and Complaints

If you have a question about these Terms, or if you wish to raise a complaint about any aspect of the ajee platform or the conduct of our staff, please contact our support team in the first instance. ajee aims to acknowledge all complaints within 24 hours and to provide a substantive response within 5 business days. For complex matters, this may take longer, in which case we will keep you updated on the progress of our investigation.

Our support team can be reached by email at [email protected]. Support is available 24 hours a day, 7 days a week. Please include your registered mobile number and a brief description of your query or complaint in your first message so that our team can locate your account and respond efficiently.